Neon Savings Check: Help and Support

Last updated October 18, 2026. App published by Neon Creatives.

Contact us

Email neon.official@tuta.com. We read every message and usually answer within two days. Please do not send photos of receipts that show your card number.

How do I scan a receipt?

Tap Take a photo on the Scan tab, or Choose receipt photos to pick several at once. Lay the receipt flat in good light and fill the screen with it.

My receipt is too long for one photo.

Take one photo of the top part, open the receipt in the app, and tap Take a photo of the next part. The app joins the photos and reads the receipt again. When you pick several photos at once, parts of one long receipt are joined automatically.

Why does a receipt say "Needs checking"?

The items, savings and tax did not add up to the total, the "You saved" number did not match, or the photo showed more than one receipt. Fix any misread line, or compare with the paper receipt and tap "I checked it, it's right". Until then it is not counted in your totals and shows as "waiting for you to check".

The "You saved" number is wrong.

Open the receipt and type the number from the paper receipt in "The receipt's You saved number is". That number is used from then on.

The date is wrong or missing.

Open the receipt and pick the date of the trip. Receipts with no date, a date in the future, or a date more than 3 months ago are not counted until you check the date.

The camera does not open.

The camera permission is turned off. Tap Open Settings on the Scan tab (or open your phone Settings, find Neon Savings Check) and turn on Camera. You can always choose photos you already took instead.

How do I move to a new phone?

In Settings tap Make a backup file, choose With photos, and save it to your email, Files, iCloud Drive or Google Drive. On the new phone install the app, then Settings > Restore from a backup file.

Which stores work?

The app was built and tested with grocery receipts from Tulsa, OK, including Reasor's-style receipts. Receipts from other US grocery stores usually work but may need more fixing by hand. The app is not made by, affiliated with, or endorsed by any store.

Your data

Your receipts stay on your phone. See the privacy policy.

Not affiliated with or endorsed by Reasor's or any other store. Neon Savings Check is an independent app; store names are used only to describe which receipts it can read, and they belong to their owners.